Terms of service

TERMS AND CONDITIONS

1. Introduction

These Terms and Conditions govern your use of the Soliq Labs website located at soliqlabs.com and any purchase made through our online store. By accessing our website or placing an order, you confirm that you have read, understood, and agreed to these Terms and Conditions in full. If you do not agree to these terms, you must not use this website or make any purchase from us. Soliq Labs reserves the right to update or amend these terms at any time without prior notice. The most current version will always be available on our website.

2. Use of the Website

You agree to use this website only for lawful purposes and in a manner that does not infringe the rights of others or restrict or inhibit anyone else's use and enjoyment of the website. You must not use this website to transmit any unsolicited or unauthorised advertising or promotional material, to knowingly transmit any data or material that contains viruses or any other harmful code, or to attempt to gain unauthorised access to any part of the website or its related systems. Soliq Labs reserves the right to restrict or terminate access to the website at any time without notice.

3. Products and Availability

All products listed on soliqlabs.com are subject to availability. We reserve the right to discontinue any product at any time without notice. Product images displayed on our website are for illustrative purposes only and minor variations in colour or appearance may occur between the image and the actual product received. We make every effort to ensure that product descriptions are accurate, but we do not warrant that all descriptions, images, pricing, or other content on this website are free from errors.

4. Pricing

All prices displayed on soliqlabs.com are in United Arab Emirates Dirhams and are inclusive of applicable taxes unless otherwise stated. Soliq Labs reserves the right to change prices at any time without prior notice. In the event of a pricing error on our website, we reserve the right to cancel any order placed at the incorrect price and will notify you as soon as possible. We are not obliged to fulfil an order placed at an incorrectly listed price.

5. Orders and Contract

By placing an order on soliqlabs.com you are making an offer to purchase a product in accordance with these Terms and Conditions. Your order constitutes an offer to buy and does not guarantee acceptance. An order is only confirmed when you receive an order confirmation email from us. We reserve the right to refuse or cancel any order at our sole discretion, including but not limited to cases of suspected fraud, pricing errors, product unavailability, or failure of payment authorisation. If we cancel your order after payment has been taken we will issue a full refund to your original payment method.

6. Payment

Payment must be made in full at the time of placing your order. We accept major credit and debit cards, PayPal, Apple Pay, and Google Pay. All transactions are processed securely through our third-party payment provider. Soliq Labs does not store your card or payment details at any time. If your payment is declined or unsuccessful, your order will not be processed and you will need to contact your bank or try an alternative payment method. Soliq Labs reserves the right to cancel any order where payment is found to be fraudulent.

7. Intellectual Property

All content on this website, including but not limited to text, images, logos, graphics, videos, product descriptions, and brand materials, is the property of Soliq Labs and is protected by applicable copyright and intellectual property laws. You may not reproduce, distribute, modify, or use any content from this website for any commercial purpose without our prior written consent. Unauthorised use of any content from this website may give rise to a claim for damages.

8. Limitation of Liability

To the fullest extent permitted by applicable law, Soliq Labs shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising out of or in connection with your use of our website or any products purchased from us. Our total liability to you in connection with any claim shall not exceed the amount paid by you for the product giving rise to the claim. Nothing in these terms limits our liability for death or personal injury caused by our negligence, or for fraud or fraudulent misrepresentation.

9. Governing Law

These Terms and Conditions are governed by and construed in accordance with the laws of the United Arab Emirates. Any disputes arising out of or in connection with these terms shall be subject to the exclusive jurisdiction of the courts of the United Arab Emirates.